Banking
Video conferencing lifecycle audit and upgrade for a tier-1 bank
A tier-1 bank asked Telvida to audit an ageing video estate and plan its upgrade and support.
The engagement
The problem
Mixed-generation room systems were failing unpredictably and the bank had no lifecycle view of the estate.
Our approach
Telvida ran a technology lifecycle audit, scoped the interop layer and set out a technology lifecycle agreement.
The outcome
Support and upgrade delivered in 2017; the account remains active in 2026.
2017
support and upgrade
Lifecycle audit
delivered
2026
account still active
Evidence
Signed contract or purchase order on file at Telvida. The customer is named only with written consent; until then this page names the sector.